Customers

  1. Add, Edit, or Delete a Contact

    Learn how to update a Location's Contacts.

  2. Add, Edit, or Delete a Location

    Learn how to update your organization's Locations.

  3. Create a New Case

    Learn about manually creating a new Case in CXME.

  4. Create a New Customer

    Learn about manually creating a new Customer, Location, & Contact.

  5. Customers & Locations at a Glance

    Learn about the Customer panel in the CX Manager.

  6. Customers: Card Display

    An in-depth look at Location cards.

  7. How do Ad Hoc Customers Get Automatically Deleted?

    Here's how we help keep your customer data clean through automatic cleanup of placeholder customers

  8. How to Submit a Field Service Work Order Request

    How to submit a job to Boomtown

  9. How to Submit an Activation Request to Boomtown Remote Services

    How to submit requets for Boomtown to activate your new customers

  10. Perform an advanced search in the Boomtown Platform

  11. The Customers View at a Glance

    All of your organization's Locations in one place.

  12. Understand Customer Segments on Customer Locations