Understand Entity Annotations

You can reference an Entity in a Triggering Phrase of an Intent by using Entity Annotations.

In the following image is the Entity 'West Coast' defined in the Entities section of the Bot Builder. The categories associated with the West Coast Entity are Idaho, Oregon, and Washington

The Bot Builder can then define this Entity in the Triggering Phrase of an intent:

If an End User were to message the phrase, 'I live in Washington', it will match the Triggering Phrase of the Intent #WestCoastCustomer

The Bot Builder can then map the Global Intent they created in the Start Node of a flow.