When Would You Clear a WebChat Session?

It is not necessary to clear user sessions unless your specific use case benefits from it. You may want to clear your users' session if you have a website or app where different users could log into the same site on the same browsers. For example, logging into a banking website to check a balance.

What Does Clearing a Session Do?

Clearing a session will clear all related cookies from the previous user's session. This means that the next person that logs in will have a fresh session and will have to reauthenticate (either manually or via SSO, depending on your configuration).

This will ensure that users don't accidentally log into a session of a different user.

Method to Clear a Session

The clear() method removes all stored user data and resets the WebConnect instance.

To use this, you can call: 

WebConnect.clear()

You'll likely want to call this when a user logs out to ensure the session remains active while the user is still logged in.