Understanding Email Domain Matching

Email Domain matching for when creating or cloning Users

Last Updated: October 22, 2024

What's in this article?

Overview

When creating or cloning an Organization User, the email domain entered for that user must match one of the domains entered into the Email Domain field under Settings > Communication > Settings.

For example, if your company domain is @example.com, any new email must end with that domain (e.g., jdoe@test.com). If the email entered does not match an approved domain, it will be flagged as invalid.

Communication Settings View

User Contact

Image (Click to Expand)

Cloning a User - New Email Pattern

On cloning a User an email is automatically generated with the pattern of  
theOriginal+clone_ABC123@test.com
where
test.com
is a domain from the "Email Domain" list.

If Domains Don't Match

Related Topics

Add Delete or Clone a User

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