Edit API Settings

Your API (Application Programming Interface) token and secret key act like a username and password that allow programs and integrations to access your organization's CXME database. Your token will always be accessible in the General Settings section of the Settings view. For security purposes, we do not display the secret key unless it is being regenerated. You can easily generate a new token and secret key in the Settings view. Let's learn how!

Your ability to generate new API credentials depends on your Role & Permissions.

Generating a new token and secret key will break any existing integrations your organization has set up. If you have lost or forgotten your secret key and do not wish to generate a new one, send an email to help@goboomtown.com.

1. Click on your avatar at the top right, then click on Settings.

   

2. Click on General Settings under Organization.

   

3. Scroll down and click the Edit API Settings button.

   

4. Click the Re-Generate button.

   

5. You will see a popup asking you for confirmation. Click on Yes.

   

6. Your new Public and Private Key will be displayed. It is highly recommended that you copy them and paste them someplace safe. When you are done, click on OK.

   

7. Your new token and secret key have been generated! You will need to update any existing integrations that were using your old token and secret key.