In this Video

Our instructional video is designed to empower viewers with the knowledge and skills to proficiently use the new Journey Builder. It's a must-watch for those looking to streamline their customer journey creation process.

This video equips you with key skills for using the new Journey Builder. Highlights include:

• Core Features: Quick understanding of Steps, Stages, Activities.
• Navigation and Setup: Easy access and initial setup guidance.
• Practical Use: Key insights on fields for each component and navigating the editor.
• Revisions and Implementation: Learn revision management and how to add them to a Case.