Admin & Settings

  1. Adding & Updating Logos

  2. Create a Journey

    Video Tutorial

  3. Creating a Custom Field

    Video Tutorial

  4. Creating and using Quick Replies

    Video Tutorial

  5. Creating Roles and Permissions

    Video Tutorial

  6. Knowledge Libraries

    Video Tutorial

  7. Tags - Escalations and Escalation Reasons

    Video Tutorial

  8. Tags - Issues and Categories

    Video Tutorial

  9. Tags - Waiting

    Video Tutorial

  10. Updating Layouts and Cards

    Video Tutorial

  11. User Creation

    Video Tutorial